Privacy Policy
At Twenty Wear, your privacy matters to us. We are committed to protecting the information you choose to share with us and using it responsibly to provide you with a better shopping experience.
Information We Collect
When you interact with our website or provide your information, we may collect certain details such as your name, contact information, order details, and other information necessary to process and support your purchases.
If you choose to opt in to our SMS marketing service, we may use your information to send you:
- Order and shipping notifications.
- Transactional messages related to your purchases.
- Abandoned checkout reminders.
- Promotional offers, product updates, and marketing messages.
- Requests for product reviews and feedback.
SMS Communications
By consenting to receive SMS messages from Twenty Wear, you agree to receive messages related to your orders, shopping activity, and promotional communications.
You can choose to opt out of marketing SMS messages at any time by following the unsubscribe instructions provided in our messages or by contacting our customer service team.
Cookies & Shopping Cart Information
Our website uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to remember items added to your shopping cart, including when you leave our website without completing your purchase.
This information may be used to determine when to send abandoned checkout reminders via SMS, where you have provided the appropriate consent to receive such communications.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases.
- Provide customer support.
- Improve our website and shopping experience.
- Send marketing and promotional communications when you have opted in.
- Send relevant transactional and abandoned checkout notifications.
We do not use your personal information for purposes unrelated to providing, improving, or communicating about our services without appropriate consent.
Your Privacy
We take reasonable steps to protect the information you share with us and aim to handle your personal information responsibly.
If you have any questions about how your information is collected or used, please contact our customer service team.
Thank you for trusting Twenty Wear with your information.